|
| Home | About Us | Contact Us | Affiliate Program |
| PRIVACY POLICY |
|
Last updated November 25, 2005
OUR COMMITMENT TO PRIVACY Space Media Corporation (hereinafter referred to as 'Space Media') is committed to controlling the collection, use and disclosure of the personal information provided by its customers. This Privacy Policy has been adopted by Space Media to ensure the accuracy, confidentiality and integrity of your personal information. Our Privacy Policy is compliant with federal and provincial privacy laws including the federal Personal Information Protection and Electronic Documents Act. A summary of the ten principles of fair information practices adopted in our Privacy Policy is included at the end of this document. Any time you do business with Space Media, or with anyone acting as an agent on our behalf, you are protected by the rights and safeguards contained in our Privacy Policy. WHAT IS PERSONAL INFORMATION? 'Personal information' is personally identifiable information such as your name, residential address and e-mail address and includes information about your product orders, service subscriptions and usage, credit information and billing records, service and recorded complaints. Personal information is collected by Space Media only when you specifically and knowingly choose to provide it to us, such as when you place an order or choose to receive information, products or services from Space Media. We may also receive personal information from our business partners and other third parties provided that such third parties confirm to us that they have obtained your consent to the disclosure of your personal information. Publicly available information, such as a public directory listing of your name, address, telephone number and electronic address, is not considered personal information. COLLECTION AND USE OF PERSONAL INFORMATION Space Media collects and uses your personal information solely for the purpose of providing you with the products and services you have requested from us. Your personal information is used to communicate with you about your order or account. If you indicated that you were interested in receiving offers or information from Space Media or its advertisers, your personal information would also be used to contact you or to send you e-mail materials and other mailings about products and services that might be of interest to you. You always have the option, however, to tell us not to share your personal information with other companies or to exclude you from offers for other products or services. If you enter a contest or other promotion offered by Space Media or on a Space Media website, your personal information will be used to administer the promotion, including the use of your name and selected other information for the purposes of contacting, announcing and promoting the winners of the promotion. Space Media may also contact you from time to time to conduct market research and surveys in an effort to continually improve our product and service offerings. Unless you specifically authorize us to release your personal information, or release is required or permitted by law, Space Media will not sell, lease or trade your personal information to other third parties. Anonymous or 'non-personal' information gathered by Space Media through our websites may be used for technical, research and analytical purposes. Information collected through surveys, existing files and public archives may be used by Space Media to analyze their markets and to develop or enhance service offerings. Space Media will only ask for information about you that we need and will only ask for it when we need it. When we ask you for the information, we will explain to you why we need it and what we are going to do with it. We will seek your prior consent to the collection, use and disclosure of the information as required by applicable privacy legislation. Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of information about you. You may also withdraw your consent to any further collection, use or disclosure of information about you at any time by giving us reasonable notice. If our intended disclosures or uses of information change, we will notify you accordingly. Your personal information will not be used for any other purpose without your consent. DISCLOSURE To enable us to more efficiently provide the products and services you have requested from us, Space Media may share your personal information with selected third parties who are acting on our behalf as our agents, suppliers or service providers. Such third party service providers are provided only with such information as is necessary in the circumstances (i.e. your residential address may be disclosed to our suppliers for the purpose of delivering your order). Information provided to third parties may be used only for the purpose stipulated and is subject to strict terms of confidentiality. USE OF COOKIES Space Media may use a browser feature called a 'cookie' to collect information anonymously and track user patterns on Space Media websites. A cookie is a small text file that is placed on your hard disk by a website. 'Cookies' contain a unique identification number that identifies your browser, but not you, to our computers each time you visit one of our websites. Cookies tell us which pages of our websites are visited and by how many people. The use of cookies is an industry standard and many major browsers are initially set up to accept them. You can reset your browser to either refuse to accept all cookies or to notify you when you have received a cookie. However, if you refuse to accept cookies, you may not be able to use some of the features available on our websites. ACCURACY Space Media will try to ensure that information about you is accurate, complete and up-to-date. However, please inform us of any change of name, address or other information. In the event you have questions about the accuracy of factual information we have collected about you, you will have access to that information in order to verify and update it. If we have disclosed inaccurate information about you to a third party, we will be pleased to contact the third party in order to correct the information. SECURITY Space Media is committed to protecting your privacy. Security measures, such as locked cabinets, restricted access and the use of passwords and encryption have been adopted to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Our employees have been trained to respect your privacy at all times and those employees with access to your personal information shall use your personal information strictly in accordance with the Space Media Privacy Policy and the laws applicable to the business. ACCESS If you have any questions about the collection, use or disclosure of your personal information by Space Media, or if you simply want to know whether we have any of your personal information on file, you may contact us. Except in limited circumstances, as specifically provided by applicable privacy legislation, Space Media can tell you whether we hold personal information about you. We can tell you the source of the information, allow you access to your personal information and find an account of the use that has been made or is being made of the information and the third parties to which it has been disclosed. Space Media will only refuse access to information about you in those circumstances permitted or required by applicable privacy legislation. If Space Media refuses access to you, it will provide you with the reasons for its refusal upon request. Exceptions may include information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons, and information that is subject to solicitor-client or litigation privilege. Space Media will respond to your requests for access in accordance with applicable privacy legislation. QUESTIONS OR CONCERNS If you have any questions or concerns about the personal information about you held by Space Media or about the compliance by us with the Space Media Privacy Policy, please contact us. Space Media has procedures in place to receive and respond to complaints or inquiries about its handling of personal information. We will describe the complaint procedures to anyone who makes inquiries or lodges complaints. If you are not satisfied with the response from us after making a complaint, you may have recourse to additional remedies under applicable privacy legislation. For further information, please contact the federal Privacy Commissioner or your provincial Privacy Commissioner, as applicable. TEN PRINCIPLES OF FAIR INFORMATION PRACTICES PRINCIPLE 1 - ACCOUNTABILITY Space Media is responsible for the personal information under its control and shall designate one or more individuals who shall be accountable for the company's compliance with the procedures and principles set out in the Space Media Privacy Policy. PRINCIPLE 2 - IDENTIFYING PURPOSE Space Media will identify the purpose for which personal information is collected at or before the time the information is collected. The purposes for which information is collected, used or disclosed by Space Media must be those that a reasonable person would consider are appropriate in the circumstances. PRINCIPLE 3 - CONSENT The knowledge and consent of the individual are required for the collection, use or disclosure of personal information, except where consent is not required by privacy legislation as, for example, where the collection, use or disclosure of personal information is solely for journalistic, artistic or literary purposes. PRINCIPLE 4 - LIMITING COLLECTION Space Media shall limit the collection of personal information to that which is necessary for the purposes identified by the company. Personal information shall be collected by fair and lawful means. PRINCIPLE 5 - LIMITING USE, DISCLOSURE AND RETENTION Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of the purposes for which it was collected. PRINCIPLE 6 - ACCURACY Personal information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. PRINCIPLE 7 - SAFEGUARDS Personal information shall be protected by security safeguards appropriate to the sensitivity of the information. PRINCIPLE 8 - OPENNESS Space Media shall make readily available to its customers and employees specific information about its policies and practices relating to the management of personal information. PRINCIPLE 9 - INDIVIDUAL ACCESS Upon request, an individual shall be informed of the existence, use and disclosure of his or her personal information and shall be given access to that information except where Space Media is permitted or required by law not to disclose personal information to the individual customer or employee. An individual customer or employee shall be able to challenge the accuracy and completeness of the information disclosed to him or her and have it amended as appropriate. PRINCIPLE 10 - CHALLENGING COMPLIANCE An individual customer or employee shall be able to address a challenge concerning compliance with the principles in the Space Media Privacy Policy to his or her designated Privacy Compliance Officer. |
| Home | About Us | Contact Us | Affiliate Program |
Space Media® is a Registered United States service mark and Canadian trademark of Space Media Corporation.
Copyright ©1998-2008 Space Media Corporation. All Rights Reserved.
Terms of Use | Privacy Policy